State Farm® Insurance Agent Jonathan Yu

"我不懂英文，但是很自信的跟我解释每条的内容"

"I have had STATE FARM for at least 40 years and never was there a issue.I will be with them forever. They are always there for you when you need them. Also a shout out for JAKE from STATE FARM thanks for your help taking care of the insurance for my new car."

"I was helped by Jada. She was wonderful definitely recommend."

"Chanhom was amazing! Thank you for helping my family and I during these hard times. You did everything that you said that you would do. You even called me back after your scheduled hours to ensure that the clams department took care of my family. Thank you Chanhom."

"Jade is so helpful in answering my questions any time I call. Super sweet and friendly!"

"Ariel is a very professional and caring insurance agent. Knowing that my English is limited, she was extremely patient and took the initiative to communicate with my property management on my behalf to help finalize the required insurance arrangements. She carefully explained suitable insurance products and recommended plans that truly met my needs. Throughout the entire process, she was responsible, supportive, and thoughtful, which made everything much easier and stress-free for me. I truly appreciate her excellent service and highly recommend Ariel."

"After talking to Chanhom I have a true understanding of my policies. She really breaks everything down so that you understand . Thanks Chanhom. YOU ROCK"

"I absolutely love this branch of State Farm. I currently have homeowners insurance and car insurance with them. They have been so helpful Since day one. Recently, I’ve had to change policies with the help of Connie at State Farm and she was more than willing to help and educate on options so that I can pick the plan that best suits my family."

"Jade is THE BEST!
She is so knowledgeable and sweet and ALWAYS offers the best customer service!
I have referred people to her office and she provides them with exceptional service as well. She is always looking for ways to help the customer save money by sharing their programs, which in this economy, I truly appreciate!
I’m so glad I have an agent that works to understand the customer’s needs while also developing a relationship.
THANK YOU JADE!!!⭐️⭐️⭐️⭐️⭐️"

"Sara Fulkerth is definitely a 5 star representative for State Farm Insurance. She is not only knowledgeable and professional but very personable too. She explained everything clearly with was quick to follow-up on my request."

"Jake returned my call on the same day that I left a message. He was very professional added my additional vehicle. As requested."

"Great experience. Answered all my questions. Very friendly."

"I have been with State Farm for several years, and overall my past experience had been good — until this incident.

Yesterday, I received a letter stating that one of my homeowner’s insurance policies would be canceled in January for no clear reason. I immediately called the office to find out what was going on. The representative I spoke with, a man named Jackie, claimed that I had “missed a phone call on December 8.” I clearly told him that I never received any such call.

He then changed his story and said that either my husband or I had personally called in to cancel the policy, which is completely false. We never made such a request. I asked a very reasonable question: How could a policy be canceled without my knowledge, and shouldn’t identity verification be required for something this serious? His responses were vague, inconsistent, and extremely unprofessional. He showed no awareness of what he was saying or the seriousness of the issue.

The conversation was conducted in Chinese and led nowhere. I do not accept vague explanations when it comes to something as important as insurance. I decided not to waste more time and called the office again, this time in English, clearly requesting to speak with a manager. Jackie then claimed he himself was the manager. If that were truly the case, I honestly worry about the future of this office.

Eventually, I was able to reach the actual manager, Connie. After reviewing my account, she confirmed that there was absolutely no record of me calling to cancel the policy. She listened patiently to everything I experienced and acknowledged that this was an internal mistake. She sincerely apologized and handled the situation professionally.

I also explained that if I ever intended to change insurance companies, I would move all of my policies together (home and auto) — never just cancel one policy randomly. Connie understood completely.

I want to be very clear: I have never purchased any home or auto insurance through Jackie. My previous contact at this office was a very kind Ms. Ding, who no longer works here. Somehow, my profile was automatically reassigned to him. I have since told the manager that I do not want him as my agent under any circumstances.

This review is a wake-up call to others:
Please check who is managing your insurance policies. Do not let an unprofessional and careless person create unnecessary stress and risk for you."

"Mr. Justin is Best State farmer agent ever!"

"Sara was very helpful, kind, and efficient!"

"Justin is the best guy to 10/10"

"Chris was incredibly helpful with my insurance quote. He was very patient, took the time to clearly explain all the details, and made sure I understood everything throughout the process. Because of his professionalism and clear communication, the entire experience was smooth, easy, and stress-free. I really appreciate his help and would highly recommend working with him."

"It was a pleasure to work with Justin Law! He was able to answer all my questions and get great home & auto policies. Thank you!"

"They are extremely helpful, prompt and Jake went above and beyond to service my needs! I recommend them five out of five"

"Jake Thank you for the excellent service provided."

"Jake was helpful getting my new policy added!"

"Very welcoming and great service I really appreciate it Jimmy Graf"

"I had an outstanding experience with Grant! He was knowledgeable, patient, and guided me through every step with clarity and efficiency. He made what could have been a stressful process feel simple and seamless, and I truly appreciate his help in finding the perfect policy."

"Amazing experience. All of the staff are very professional. Especially Grant who helped me work through all my questions."

"Sara is very helpful!"